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DrivingSales Webinars

Showcasing the most experienced and knowledgeable presenters to support your continuing education in the automotive business. Keep yourself in the loop.

5 Tips for Improving Customer Engagement in Every Customer Interaction

The online and offline worlds are colliding. Customers carry pocket-sized computers everywhere they go, but that doesn’t mean that personal face-to-face interactions aren't just as important as those online. In today's environment, engagement is more important than ever.

Watch the webinar to learn some best practices for interacting and engaging with your customers on and offline to create a memorable experience, win customers for life, and improve your bottom line.

Webinar Takeaways:

1. ​ ​How to communicate with your customer as an individual

2. ​What you can do to leverage your customers' networks

3. Best practices for retaining customers

Hayley Sonntag

Demand Gen Specialist


Hayley has worked in many areas of marketing at Podium. She mainly focuses on driving demand through industry-specific publications and advertising. Hayley received her BS from Brigham Young University in Marketing. Her passion is understanding the market through research and customer feedback. In her free time, she enjoys trying new restaurants and seeing movies.

Jordan Reid

Head of Sales - Automotive


Jordan is the Head of Sales - Automotive at Podium. Reid’s sales experience as successful salesman and sales mentor has enabled him to have a million dollar sales year in 2018. Reid went to Utah State University where he received a BA in Organizational Communication and a minor in Spanish.