Addressing Your Dealership’s Silent Killer: Turnover
Thursday, Dec. 15 2016
1:00 pm EST/12:00 pm CST
A study from DrivingSales, in partnership with Hireology, found that dealer executives underestimate their turnover by 20% for their entire dealership and 27% among their sales team. This indicates a major disconnect from executives and their workforce, and a potentially significant cost to dealership profitability.
During this first webinar in a new series from DrivingSales, you will find out:
– What you need to focus on to motivate your current and incoming employees
– What dealers are doing to address this growing issue
– How to keep your dealership from losing $45,000 per employee
Adam Shiflett is the Senior Director of Marketing at DrivingSales. He works with marketing and sales teams to cultivate talented professionals and provide them with simple/powerful solutions. He enjoys diving into web, consumer and survey data to provide insights that improve the way companies interact in their market.
Candice Crane has 15 years of sales and operations experience in retail automotive. As the Organizational Development Director of a large midwest automotive group, Candice designed and led a transformational change that improved the customer experience and reduced employee turnover by replacing the F&I silo with cross-functionally trained recent college graduates. As the VP of Dealer Solutions at Hireology she provides critical expertise to Hireology’s customer relationships.