The Auto Dealer's 5-Step Guide to Team Building
September 21, 2017 | Archived Webinar
The Auto Dealer’s 5-Step Guide to Team Building
Is your dealership utilizing its team to increase efficiencies and productivity? If not, you need to foster a team dynamic for a number of reasons. More than 85 percent of all workplace failures have been attributed to lack of collaboration and/or ineffective communication. The degree to which team members socialize away from their workstations contributes to as much as a 35 percent variance in team performance. In this webinar, you’ll learn why your dealership not only needs skilled employees, but also a cohesive team that strives to accomplish a common goal.
• The importance of building a strong team in your dealership
• Steps to take in forming cross-functional teams
• How rethinking your reward system can benefit your dealership
Mike Esposito has been with Auto/Mate Dealership Systems since 1999 and is responsible for the overall direction of the company. He achieved both a BS in Mechanical Engineering and a Masters in Industrial Administration from Union College. Previous to Auto/Mate he was the general manager at a large multi-line new car dealership. Prior to his dealership experience Mike was the director of marketing and sales for a Fortune 100 technology company. His many years of automotive experience and knowledge of the inner workings of dealerships coupled with his deep technical background have provided Mike with a unique perspective of what dealers really need from a dealership management system, and how the system should be designed to deliver it.