Thursday - May 17th, 2018
1:00 pm Eastern / 10:00 am Pacific
The average consumer conducts 14 hours of online research before they end up purchasing a used car (2016 Auto Trader Study). As a result, they often know more about the vehicles they’re interested in than your salespeople do. In this webinar, attendees will discover how to deliver an exceptional customer experience through building quality and value. Learn how to easily turn sales staff into product experts and how to build confidence and trust with customers so they’ll choose you over others and purchase cars at asking price.
Key takeaways include:
Matt Meyers is the National Sales Director at MAXDigital, working with dealership groups to help them
achieve desired performance goals by understanding the consumer and matching their path to the
purchase with retail sales processes. Matt has been a software executive for over 13 years focusing on
consumer behavior and buying experiences. He has been at the forefront of major digital industry
disruptions that address how consumers interact with brands and change their shopping habits.